If you are not entirely satisfied with your purchase, we’re here to help.
RETURNS
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Sale items will be refunded at the sale rate.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If the refund or return is due to a faulty or incorrectly sent item then ORAC Health will bear the cost of the return shipping, however we must be notified of the circumstances surrounding this prior to the goods being shipped back to us.
CONTACT US
If you have any question on how to return your item to us, contact us on hello@orachealth.com
RETURN ITEMS TO:
PPD Europe Ltd
Unit 2, Ruthvenfield Road
Inveralmond Industrial Estate
Perth
PH1 3WB